FAQs

    What is JB Skincare?

    JB Skincare Pvt Ltd is the authorized importer and distributor of REPÊCHAGE skincare and VOESH mani-pedi brands for India

    We are the genuine and authentic source of products that are duly covered under import license, issued by CDSCO. We also provide extensive educational and marketing support required for your business. We are well-known in the industry for maintaining high standards of professionalism and customer satisfaction.

    What is Repêchage

    Repêchage is the world’s most effective professional skincare brand combining the health and beauty benefits of seaweed and the finest natural ingredients the earth has to offer.

    What is VOESH?

    VOESH is a vegan skincare brand, on a mission to take your spa experiences from ordinary to extraordinary with clean, hygienic, and perfectly portioned products for salon professionals and skincare lovers to minimize any risk of contamination and maximize the benefits.

    How do I register for my Account?

    Click on ‘Register’ on top right corner of the page and fill in your details. You can also sign up using your google or facebook account.

    Can I cancel or change my order?

    Orders once placed cannot be cancelled or changed. However, you can write to us at support@jbskincare.in (if we have or info@jbskincare) and we will make sure to help you in the best way possible.

    What can be done if my order is missing, incorrect or damaged?

    Please make sure to take an unboxing video & send it to us at support@jbskincare.in, in case you receive a missing, incorrect or damaged product.  We will make sure to replace it/ give store credits which can be used on your next purchase.

    Can I get free samples of your products?

    You can get free product samples with every order you place.

    Can I sell the products on my own site?

    Your purchase of REPÊCHAGE/ VOESH products should only be for your personal use. By purchasing REPÊCHAGE/ VOESH products, you agree not to resell or distribute them for any commercial purposes. If we have reason to believe that your order is not solely for your personal use, we may cancel your order.

    For wholesale inquiries, please contact us at info@jbskincare.in

    How can I place bulk orders/ orders for resale?

    To place bulk orders or to become a reseller, please write to us at info@jbskincare.inand we will get in touch with you.

    Do you provide specialized regimes for salons/clinics, dermatologists?

    Yes! Just write to us at info@jbskincare.in with your requirements and we will get in touch with you to create a regime as per your requirements.

    REPÊCHAGE

    Which Products are best for men?

    JB Skincare Pvt Ltd is the authorized importer and distributor of REPECHAGE skincare and VOESH mani-pedi brands for India

    What is the shelf life of unopened Repêchage products?

    Three years unless otherwise indicated.

    What is the shelf life of Repêchage products once they have been opened?

    The average shelf life after opening is 12 months. However, this could vary for some products and we recommend that you check the product packaging.

    Must I use products from one collection, or may I select from multiple collections within Repêchage?

    Depending on your skin’s needs, you may select from multiple collections for optimal results. Not sure which products to use? Click here for product recommendations based on your skin’s needs. You can also write to us at info@jbskincare.in for personalised recommendations by our skincare experts.

    Is Repêchage makeup mineral makeup?

    Yes, and it is more than just minerals! All of our cosmetics are seaweed based, and seaweed is rich in minerals, vitamins, trace elements, polysaccharides, and amino acids providing moisturizing benefits.

    Does Repêchage use animal by-products, and do you do animal testing?

    Repêchage does not use animal derived ingredients and we never add any dyes to our products. Also, we never test our products on animals.

    Does Repêchage use natural ingredients?

    Yes. We use an array of natural and organic ingredients in both our professional treatments and retail products.

    Does Repêchage use Parabens?

    Repêchage does not formulate with Parabens. 100% of our products are Paraben free.

    VOESH

    Are VOESH products for me?

    We work hard to make sure that VOESH products are suitable for all skin types!

    Can I use VOESH products if I’m pregnant or nursing?

    Everyone’s experience can be quite different. We suggest visiting your doctor for a personal recommendation on the best course of action.

    What is the shelf life of my VOESH products?

    All of our products have a minimum shelf life of two years, and many have a three-year shelf life for you to enjoy them longer! If you’d like to know the exact shelf life of one of our products, feel free to send us an email at info@voesh.com.

    Are VOESH products clean?

    Yes! Our products are formulated with clean ingredients that are healthy for your skin, such as vegan and natural extracts. We ban over 1,400 ingredients that are known to be toxic to you and the environment. All of our ingredients are also ethically and sustainably sourced.

    Are your products organic?

    Our Mani in a Box and Pedi in a Box kits are infused with organic ingredients. While some of the ingredients we use in our formulations are organic, our products are not classified as organic.

    Where are your products made?

    VOESH products are formulated and manufactured in GMP/ISO-certified factories in South Korea

    How are VOESH’s products tested?

    Our ingredients and formulas are dermatologist-tested and evaluated by third-party, independent cosmetic labs to ensure they are safe for use.

    Why do VOESH products contain fragrance?

    Our goal is to provide a happy and relaxing spa experience, and we believe that fragrances can have a positive impact on your overall mood and wellbeing. All VOESH products use HICC allergen-free fragrance for you to enjoy without any worries.

    Items have been added to cart.
    One or more items could not be added to cart due to certain restrictions.
    - Added to cart
    - Can't add this product to the cart now. Please try again later.
    - Quantity updated
    - An error occurred. Please try again later.
    Deleted from cart
    - Can't delete this product from the cart at the moment. Please try again later.